IG CloudOps Flex Credits
Flexible Azure help, delivered by the hour
Get access to certified UK cloud professionals without hiring, retainers or long managed service contracts.
Buy simple professional services credits and use them across Azure, DevOps, CloudOps, monitoring, cost optimisation, security, migrations and incident support.
Sometimes you do not need a full managed service. You just need the right cloud person.
Many teams already have good internal capability, but still need extra help when cloud work becomes urgent, specialist or time-sensitive.
- Azure issue your team cannot get to the bottom of
- Azure cost spike that needs investigation
- DevOps backlog slowing delivery
- Monitoring or alerting gaps
- Migration planning
- Cloud security concerns
- Need for a second opinion before a major decision
- Incident review or root cause analysis
- Out-of-hours cover for critical platforms
Simple credits. Certified people. Practical cloud help.
IG CloudOps Flex Credits make it easy to buy expert cloud support without overcommitting.
1 credit = 1 hour.
Use credits when you need help. Stop when you do not. Scale up only when there is clear value.
- 1 credit = 1 hour
- Use across Azure, DevOps and CloudOps
- Delivered through Teams, Slack, remote or onsite
- 24-hour support options available
- CloudOps platform included for qualifying clients
Where Flex Credits fit
Use credits across the work you actually need help with.
Azure Support
Troubleshooting, reviews, optimisation, architecture and operational support.
Planned Services
Cost, performance, resilience, security, migration and platform improvement work.
DevOps Support
Pipelines, CI/CD, automation, deployment issues and engineering backlog support.
Cost Optimisation
Identify waste, unused resources, poor sizing, monitoring gaps and quick savings.
Monitoring & Incident Support
Improve alerting, investigate incidents, review root causes and strengthen recovery.
CloudOps Platform
Visibility across cost, risk, monitoring, alerts and operational health.
The Azure PAYG Readiness Checklist
15 questions to decide if ad-hoc Azure support will save you time, cost, or risk.
Tell us what you need help with
Answer a few quick questions and we will suggest the most useful next step.
No pressure. No forced retainer.
This is designed for businesses that want practical cloud help without a heavy buying process. If Flex Credits are a good fit, we will explain how they work. If a different approach makes more sense, we will say so.
- No long-term contract required
- No full managed service required
- No recruitment process
- No complicated consultancy engagement
- Start with a focused piece of work
- Scale only if useful
CloudOps platform included for qualifying clients
Alongside expert people, qualifying clients can access the IG CloudOps platform to improve visibility across cloud health, monitoring, cost, alerts, risk and operational performance.
A support layer — not a forced migration or replacement.
Azure professional services FAQs
Common questions about IG CloudOps Flex Credits and pay-as-you-go Azure support.
- What are IG CloudOps Flex Credits?+
- Flex Credits are pay-as-you-go Azure professional services. 1 credit = 1 hour of certified UK cloud expertise — use them across Azure support, DevOps, CloudOps, cost optimisation, monitoring, security and migrations.
- How does pay-as-you-go Azure support work?+
- Buy a pack of credits, draw down on them when you need help, and stop when you don't. No retainers, no minimum monthly spend and no long managed-service contracts.
- Who delivers the work?+
- Certified UK-based Azure and DevOps engineers from IG CloudOps. We deliver remotely via Microsoft Teams or Slack, or onsite where useful.
- Can I use credits for DevOps and cost optimisation, not just Azure support?+
- Yes. Credits can be used for Azure support, DevOps pipelines, cost optimisation, monitoring, incident investigation, security reviews, migrations and general cloud advisory.
- Do you offer 24-hour Azure support?+
- Yes — 24-hour cover is available for critical platforms. Qualifying clients also get access to the IG CloudOps platform for visibility across cost, risk, monitoring and operational health.
- Is there a minimum contract?+
- No long contracts. Buy credits when you need help and use them at your own pace. It's designed for teams that want flexibility instead of commitment.
Need certified Azure help?
Tell us what you need help with and we will suggest the simplest way forward.